Everything you need to sign in to Fileread — and, for IT, how to connect your company identity provider. Fileread never sees or stores passwords.
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Signed in but see no matters? That's normal — your Fileread admin assigns matter access separately.
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| What you see | What to do |
|---|---|
| Invitation never arrived | Check spam/quarantine; ask IT to allow our sender |
| "Invitation not found or already used" | You've probably already joined — just sign in. Still stuck? Ask your admin to resend |
| Code expired or wrong | Request a fresh code (each lasts 5 minutes) |
| Signed in, nothing visible | Ask your admin to assign your matters |
Connecting your IdP is a one-time setup so your people sign in with the accounts you already manage: type a work email on the Fileread sign-in screen and land straight on your Okta or Microsoft page. Disabling someone in your IdP locks them out of Fileread immediately.
Not required to get started — without SSO, your users sign in with emailed one-time codes. Connect whenever you're ready.